Once your order is placed, confirmation will be sent directly to your email. Once you receive a confirmation, it cannot be edited. Please review your billing and shipping information prior to submitting your order to avoid any delays or inaccurate shipments.

Please allow 1-2 business days for order processing. Once shipped, most shipments will arrive within 3-5 business days. Tracking will be sent directly to your inbox once the package has shipped. Didn’t receive your order? Please email hey@heyumanos.com for support.

If you're unhappy with your product(s) for any reason, we'll take them back within 30-days. If you have encountered damage during shipment, please provide photos of the shipping label, damaged product in the shipping box and the outer condition of the shipping box to hey@heyumanos.com and we will fix the problem! We appreciate your understanding and patience with the shipping process.